Returns
Returns
All purchases made in-store are final sales. No returns, no exchanges.
We will love to help to find your size and the details that you need to make a decision and avoid extra-costs and times for shipping.
If you have any doubts about your decision, please contact us before you placed the order via Messenger, WhatsApp +1 2082273790 or email: sparklygowns@gmail.com.
Due to the nature of the garments, we do not accept returns, refunds, cancellations or exchange unless the item was damaged upon receipt. Unless dresses are damaged, defective, or incorrectly delivered (i.e. incorrect item is delivered, item delivered to address other than provided at the time of order, etc.), they CANNOT be returned or exchanged.
Each dress is made differently, please be sure to measure carefully; you are responsible for selecting your own size. A measuring guide to using as a reference may be found in the image's section. If you would like help to find the size, email us: sparklygowns@gmail.com
We have a strong pre-shipping inspection process in place that checks every item including fabrics, seams, zipper, beads, rhinestones and etc. for defects, and we double-check the color, size, and quantity against the packing list for accuracy. However, in the event, the dress arrives at you in a damaged condition contact us by email at sparklygowns@gmail.com within 48 hours of receiving your dress and we can arrange to send a return authorization (RAN) for the damaged dress and send you a replacement dress or issue a merchandise credit if a replacement is unavailable. The damaged dress must be returned in unworn condition with all tags and labels still intact.
Special Sale items / Clearance items are Final Sales, and they are not returnable/refunded/exchanged for any reason. No exception.
All purchases made in-store are final sales. No returns, no exchanges.
We will love to help to find your size and the details that you need to make a decision and avoid extra-costs and times for shipping.
If you have any doubts about your decision, please contact us before you placed the order via Messenger, WhatsApp +1 2082273790 or email: sparklygowns@gmail.com.
Due to the nature of the garments, we do not accept returns, refunds, cancellations or exchange unless the item was damaged upon receipt. Unless dresses are damaged, defective, or incorrectly delivered (i.e. incorrect item is delivered, item delivered to address other than provided at the time of order, etc.), they CANNOT be returned or exchanged.
Each dress is made differently, please be sure to measure carefully; you are responsible for selecting your own size. A measuring guide to using as a reference may be found in the image's section. If you would like help to find the size, email us: sparklygowns@gmail.com
We have a strong pre-shipping inspection process in place that checks every item including fabrics, seams, zipper, beads, rhinestones and etc. for defects, and we double-check the color, size, and quantity against the packing list for accuracy. However, in the event, the dress arrives at you in a damaged condition contact us by email at sparklygowns@gmail.com within 48 hours of receiving your dress and we can arrange to send a return authorization (RAN) for the damaged dress and send you a replacement dress or issue a merchandise credit if a replacement is unavailable. The damaged dress must be returned in unworn condition with all tags and labels still intact.
Special Sale items / Clearance items are Final Sales, and they are not returnable/refunded/exchanged for any reason. No exception.